Food Safety Supervisor – HLTFS207C, HLTFS309C & HLTFS310C

To be a food safety supervisor in the Health & Community Services industries you need to complete three units:

  1. HLTFS207C      –  Follow Basic Food Safety Practices ;
  2. HLTFS310C      –  Apply & Monitor Food Safety Requirements; and
  3. HLTFS309C      – Oversee the Day to Day Implementation of Food Safety in the Workplace.

This combined course is designed for all people who want to be food safety supervisors in food operations in the Health and Community Service industries;  (e.g. child care, aged care, hospitals, meals on wheels etc.) This course suitable for someone who is already working as a food handler in one of these organisations, and wishes to upgrade their skills and promotion prospects.  It is not suitable for job seekers not currently working as food handlers.

What you will need to complete this course:

Pre-requisite subject – If you have already completed HLTFS207C – Follow Basic Food Safety Practices – either with another training organisation or with us, you do NOT need to complete it again. Click here.

Verify your identity – by law we need to verify your identity before we issue you a Statement of Attainment. Click here to view acceptable identification and identification submission details.

Offline Assessment & 3rd Party Workplace Skills Appraisal – Please read the assessment tab of this course very carefully before enrolling. If you are currently working as a food handler in the health and community industries, the assessment will present no problems.

Unique Student Identifier (USI):  New law effective 1 January 2015 require all students to have a USI.  It is very easy to do and is part of your registration process with us.  All recognised training providers offering this course are required by law to collect this information. Click here to visit the USI website.

 

Start your course here

 

Course Facts

 

Cost $130.50 only. (inc GST) includes both subjects
Unit Names HLTFS207C Follow Basic Food Safety Practices   &HLTFS310C   Apply & Monitor Food Safety Requirements & HLTFS309C   Oversee the   Day-to-Day Implementation of   Food Safety in the   Workplace
Pre-Requisite NIL
Delivery & Assessment All content delivered online. There is offline     assessment.
Time 3 minutes to enrol,5-7 hours – self paced, log     in & out until complete. No need to finish in one session.
Payment Paypal, Mastercard/Visa through our Eway internet payment facility.
Qualification National Statement of Attainment valid in all states     of Australia in the Health & Community Industries. Sent by email only.
Valid Valid in all states of Australia in the Health     & Community Industries

The three (3) combined courses cover the following topics:

HLTFS207C – Maintain food safety while carrying out food handling activities; Comply with personal hygiene standards; Contribute to the cleanliness of food handling areas, according to the food

HLTFS310C – Implement the food safety program; assist in the identification of breaches of food safety procedures.

HLTFS309C – Monitor the implementation of the food safety program in the workplace, Take corrective action when a food safety hazard is found not to be in control, Maintain food safety in the workplace

Students are able to download a PDF version of the course notes for future reference.

Pre-Requisite

No pre-requisite

How long? It takes 3 minutes to enrol and pay. The course takes 4-6 hours to complete depending on your existing knowledge. No need to finish the course in one session! Log in and out as many times as you like, the system remembers where you are up to.

How does it work? Click “Start Course Now” button, enter your details, and proceed to the payment page and pay. After payment, you are given immediate access to your “My Training”. Simply click on the name of the course when you are ready to start. No need to wait for an email with log in details.

The course is broken into sections. At the end of each section is an assessment. Please read “How will I be assessed” for more details on assessment.

Assessment

 

HLTFS207C – Follow Basic Food Safety Practices

You will be assessed by using three methods:

  1. Multiple choice questions;
  2. Case studies and project questions; and
  3. 3rd party report.

To be deemed competent in this subject, you are required to answer ALL questions in ALL sections correctly.

1.    Multiple Choice Questions

There are five (5) sections in this course. At the end of each section is an assessment. You are required to study each section in sequence and answer every question correctly to move onto the next section.

How it works:

  1. 1. Read the question;
  2. Select your answer/s from the selection of answers given;
  3. Press “Submit”;
  4. Move onto the next question;
  5. At the end of the questions, you will receive the result of your assessment.

If you answer all questions correctly, you will progress to the next section.

If you answer any questions incorrectly, you will be given feedback on which question you answered incorrectly. You will then be returned to the beginning of the learning materials for the section to review and attempt the assessment again.

You can take the test as many times as you need and you can review the learning materials related to the question.

Review Learning Material

To review the learning material relevant to a question:

1. Click “Click here to review the course material for this question”. This link appears above the answers.

2. You return to the page relevant to the question.

3. When you have finished reviewing the section, click the “return to assessment” link on the left hand side of the screen.

4. You will be returned to the question.

2.    Case Studies & Project Questions

Following the assessment for the fourth section, there are 2 case studies and 4 project questions. Taken from the whole course, the case studies and projects are designed to put your knowledge into practice in real life situations. Both case studies and project questions require multiple choice answers. This works in the same way as the multiple choice questions worked. You may need to refer to the PDF of the course notes.

3.Third Party Evidence Report

To be issued a State of Attainment evidence of displaying skills, knowledge and performance in the workplace are required. The Third Party Evidence report is to be completed by the student’s immediate supervisor to confirm they are applying their skills and knowledge in the workplace over a reasonable period of time under real operating conditions.   The form and full instructions are available for download from within the course.

Who can complete this for me? This is to be completed by your immediate supervisor. That is the person who gives you your day-to-day work instructions and feedback on your daily work.

How does the supervisor complete this form?  For these evidence tools the Student is required to review the information with their supervisor.

The supervisor is required to confirm whether the Student has provided sufficient evidence over a period of time in their work performance, skills and knowledge for each aspect of the units of competency. Where they have provided sufficient evidence the third party (Students’ supervisor) confirms their performance is satisfactory by ticking the appropriate box(s).

Where the Third Party does not believe the Student has provided sufficient evidence they should tick the “Not Satisfactory” box and write comments on areas they believe the Student requires further training.

HLTFS310C – Apply & Monitor Food Safety Requirements –

You will be assessed in two (2) ways:

  1. Online      Assessment; and
  2. Offline      3rd Party Workplace Skills Appraisal. Click here for more information.

Workplace Skills Appraisal

In addition to the online assessment, you are required to complete a Workplace Skills Appraisal. Click here to read the details of the workplace skills appraisal.

HLTFS309C – Oversee the Day-to-Day Implementation of Food Safety in the Workplace

You will be assessed in three (3) ways:

  1. Online      Assessment;
  2. Work      base projects; and
  3. Third      party evidence report.

Assessment activities 2 & 3 are contained in a booklet that are downloaded from within.

Details of assessment activities 2 & 3 are contained below.

1.  Online Assessment

There are 3 sections in this course. At the end of each section is an assessment. You are required to study each section in sequence and answer every question correctly to be deemed competent. You are required to answer ALL questions in ALL sections correctly to be deemed competent in this subject.

2. Work based projects

Work based projects involve the practical demonstration of skills and knowledge. For this unit competency you are required to complete three (3) Work based projects.

Work based project 1 – Training a New Staff Member

Complete the activity by answering questions about training a new staff in the food safety. There are a total of five (5) questions and question) has multiple parts. You must answer all questions.

Work based project 2 – Corrective Actions & Auditing

Complete the activity by answering questions corrective actions and auditing. There are a total of six (6) questions and question 4 has multiple parts. You must answer all questions.

Work based project 3 – Manage a Food Safety Meeting

You are required to provide sample minutes from a staff food safety meeting. You may use the template provided in this workbook. If possible this should be conducted as a real workplace food safety meeting that you have run and managed.

3.  Third party evidence report.

To be issued a State of Attainment evidence of displaying skills, knowledge and performance in the workplace are required. The Third Party Evidence report is to be completed by the student’s immediate supervisor to confirm they are applying their skills and knowledge in the workplace over a reasonable period of time under real operating conditions.  The form is contained in the assessment workbook.

How to Enrol

 

Click the “Start your course here ” button below

Enter your information at the account page

Pay for your course using credit card (Visa / Mastercard).

After payment, you are taken straight to the course 

Units

 

The Technical Course Information

HLTFS207C Follow Basic Food Safety Practice

Pre-Requisites None – there are no pre-requisites for this course.

ELEMENT PERFORMANCE       CRITERIA
1.     Maintain   food safety while carrying out food handling activities 1.1         Handle food according to the food safety program1.2         Identify and report processes and practices which are not   consistent   with the food safety program1.3       Take   corrective action, within level of responsibility, and   according to   the food safety program1.4       Report any   corrective action to supervisor, and according to   legislative and   organisation protocols
2.     Comply   with personal hygiene standards 2.1         Ensure personal hygiene meets the requirements of   the food   safety program2.2       Report health   conditions and/or illness,   as required by the food safety   program2.3       Wear appropriate clothing   and footwear as required   by the food safety program
3.     Contribute   to the cleanliness of food handling areas, according to the   food safety   program 3.1         Maintain the workplace in a clean and tidy order to meet   workplace   requirements3.2       Comply with workplace   measures to prevent pests entering   food premises3.3         Identify and report indicators of pest presence
4.     Dispose   of food according to food safety program 4.1         Keep food for disposal separate, according to food   safety   program requirements4.2       Dispose of food   according to the food safety program   requirements

HLTFS310C – Apply & Monitor Food Safety Requirements

ELEMENT PERFORMANCE CRITERIA
1.    Implement the food safety program 1.1          Monitor   and control food safety   hazards as required by the food safety   program1.2          Promptly   report non-conformance   where food safety control requirements are not   met and take corrective action1.3            Record food safety information to   meet the requirements of the food   safety program
   
2.    Assist in the identification of   breaches   of food safety procedures 2.1            Identify and report processes and   conditions which could result in a   breach of food safety   procedures2.2          Take   corrective action to meet the   requirements of the food safety program

HLTFS309C – Oversee the Day-to-Day Implementation of Food Safety in the Workplace

ELEMENT PERFORMANCE CRITERIA
1.    Monitor the implementation of the   food   safety program in the workplace 1.1            Implement food safety handling   processes and procedures that meet the   requirements of the food safety   program1.2            Implement processes and   procedures to maintain the food handling   areato meet the requirements   of the food safety program1.3            Communicate food safety requirements   and procedures to others in the   workplace1.4            Support people in the food area top   meet food safety requirements
   
2.   Take   corrective action when a food   safety hazard is found not to be in control 2.1       Implement   procedures for responding to   non-conformance2.2       Identify causes of   non-compliance2.3       Implement measures   to prevent the recurrence of   non-conformance issues2.4       Develop or revise   procedures to support the effective   control of food safety hazards2.5       Communicate all   additional and/or revised processes and   procedures to food handlers

 

3.   Maintain   food safety in the   workplace 3.1       Identify processes   and procedures that could result in a   breach of food safety procedures   and take preventive or corrective   action3.2       Support food handlers to   complete food safety records to   meet the food safety program and legal   requirements

 

FAQ

 

I have not received my certificate. When do I get my certificate? Ensure you have returned your all your assessment items and sent a copy of your identification. Please read the completion requirements and assessment requirements for more information.

I purchased more than one course, how do I log into the other courses that I purchased?

Log into your “My Training” account.

To do this, go to Log In from the far right of the screen our website, enter your email and password.  From the ‘My Training’ screen, simply click on the course name to start.

In what format are my certificates? Can I save them?

The certificates are in PDF format and are emailed to you. You can save the attachment to your hard drive, portable hard drive or memory stick.

Can I print the certificate?

Yes, simply open the PDF attachment and print it.

I cannot find my certificate. How do I get another copy?

Simply log into your training account and re-print them.

How long is my certificate valid?

The Nationally Accredited Statement of Attainment is valid for 3 years.

Is there an age limit to complete online courses?

There is no upper or lower age limit for completing online training.  However, if you are under 18 years old, you may have limited vocational outcomes after completing this course, as some states require you to be 18 years old to work in a licensed venue.

After I have paid for the course, are there any additional charges?

No – we have only the one fee.

The only exception to this is the NSW FSS Certificate. The requirements for this certificate are clearly detailed on our webpage.

Which payment gateway do you use? Is it secure?

We use eWAY. eWAY take transaction security very seriously. Card numbers are stored under heavy encryption on bank-grade servers, with backups in multiple cities.

How can I pay?

You can pay online with a credit card, a Paypal account or by bank transfer using POLI.

Can I use someone else’s credit card to pay for an online course?

Yes. Please fill in the enrolment page with the details of the student. Then on the payment page, enter the details of the person whose card will pay for the course. But remember; make sure you have that person’s permission to use their card.

How do I enrol?

Simply click the “start now” button, complete the student details, and accept the terms and conditions then proceed to the payment page. Once your payment is complete, you will be taken straight into the course.

When can I start the course? Do I need to receive an email to start the course?

As soon as your payment is processed you are taken straight to the course to begin study. No need to wait for an email.

You will receive an email with your username, password and course details. Please check your spam/junk files if you cannot find it. However, you do not need this email to begin the course.

Why do I need to enter my date of birth during enrolment?

We have to verify your identify. It is a government requirement that we capture this information. In addition, Queensland RSA and RSG certificates have your date of birth printed on them.

How will my name appear on my certificate?

Our system will print your name EXACTLY as you enter it into the enrolment screen. Please take care to spell your name correctly and use capitals.

What happens if I enter the wrong information during enrolment? Can it be changed?

Simply send an email to This email address is being protected from spambots. You need JavaScript enabled to view it. and we can amend the information.

Remember to be careful when entering your information; our system will print on your certificate EXACTLY what you enter at the enrolment screen.

I cannot remember my password. What do I do?

Your password is in the email that you received on enrolment. Please check you spam/junk files if you cannot find it. If you cannot find the email, please contact us at This email address is being protected from spambots. You need JavaScript enabled to view it.

What software no I need to install?

None, you only need access to the internet.

Do I need any equipment?

You will need internet access. You will also need speakers as there are movies in the courses.

Do I have to finish the course in one session?

No you can log in and out as needed. The system remembers which assessment questions you have answered.

How do I log back into a course?

Go to www.hia.edu.au, select “Log in continue course” from the far right hand side of the screen.

At the log in screen, enter your email address and password.

On the “My Training” screen, click on the name of the course you would like to do.

What type of computer can I use?

You do not need to install software, so it does not matter which type of computer you use. You can use any computer that connects to the internet

Can I use a computer other than my home computer?

Yes, you only need access to the internet to access your course.

Can I use an Iphone or Ipad.

YES! We are one of the only people who offer mobile enabled courses!

Can I get help if I need it?

Yes – Help is available during business hours on 1300 776 728 or via email; after hours by email.

How does the course work?

Click “Start Course Now” button, enter your details, and proceed to the payment page and pay. After payment, you are given immediate access to your “My Training”. Simply click on the name of the course when you are ready to start. No need to wait for an email with log in details.

The course is broken into sections. At the end of each section is an assessment. Please read “How will I be assessed” for more details on assessment.

Is there an exam? How am I assessed?

Assessment details for each course are clearly listed on each course pages under  the heading” How am I assessed”. Some of our courses include offline assessment. Details of the offline assessments are clearly detailed on the course page. We do not give refunds if you do not read the assessment information correctly.

How will I know if I got the question right?

At the end of all the questions, will be given a summary of the questions you got wrong. And the assessment will start again.

How long do I have to finish my course?

Your log in is valid for 12 months. After 12 months, your log in will be disabled.

If you could not find the answer to your question, email us: This email address is being protected from spambots. You need JavaScript enabled to view it.

What are you waiting for? Enrol today!